The strict regulations for retail trade have been relaxed – shops have been able to reopen after weeks of being closed. Due to the seasonal change in the collection, among other things, residual items that were not sold during the Corona crisis are now piling up. In order to reduce the damage caused by unsold goods, the well-established sales channel eBay Outlet offers retailers an additional source of income.
The strict regulations for retail trade have been relaxed – shops have been able to reopen after weeks of being closed. Due to the seasonal change in the collection, among other things, residual items that were not sold during the Corona crisis are now piling up. In order to reduce the damage caused by unsold goods, the well-established sales channel eBay Outlet offers retailers an additional source of income. With its Commerce Cloud, the software company ROQQIO offers retailers a SaaS solution for uncomplicated connection to the online marketplace. Even if companies with many stationary sales locations offer the same products at different prices, this can be shown on the outlet platform. In this way, chain stores can decide for themselves which goods are to be offered online under the respective retailer name and at what price. In this way, chain stores can bring leftover goods to interested customers in a decentralized and flexible manner via the eBay Outlet platform under an individual domain, for example "mediamarkt.ebay".
The SaaS solution ROQQIO Commerce Cloud acts as a control center and enables the branches to easily network with eBay Outlet. For this purpose, the ROQQIO Commerce Cloud provides all the necessary data centrally and supports all processes from listing and order management to shipping and the handling of returns. With the integrated smart shipping tool, even small branches - without their own logistics infrastructure - can easily create package labels and shipping documents and send the packages directly.
Saturn also relies on the ROQQIO Commerce Cloud for the sale of goods via eBay Outlet. Every shop has its own account on the "saturn.ebay" platform and can list its goods individually. “This model is not only interesting for large chain stores. Together with eBay Outlet, we turn every branch into a small, smart shipping warehouse. In this way, dealers can generate sales online with new goods as well as with remaining and special items. Incidentally, this infrastructure was the only way for some of our customers during the shutdown to generate sales online despite the closed branches and to use the branch stocks for delivery,” says Mario Raatz, Managing Director of the ROQQIO Commerce Cloud.
ROQQIO offers software solutions and concepts for the implementation of the customer journey in omnichannel retail. The portfolio includes systems for merchandise control, POS and the enterprise SaaS application ROQQIO Commerce Cloud. This manages different sales channels and controls complex backend processes, including order management, payment and logistics. The combination of these stationary and online technologies enables a seamless omnichannel experience. Processes such as Click & Collect or the exchange of goods bought online in the branch work smoothly. More than 1,500 companies already trust in the services and solutions of the commerce experts from ROQQIO.