ROQQIO editorial staff | 15. March 2022
Digitization has made many things easier and more environmentally friendly in our everyday life: digital communication channels reduce paper consumption, working from home and online meetings eliminate the need to drive to work, and digital recordings of product life cycles reveal resource savings in production...
ROQQIO editorial staff | 16. February 2022
Entertainment and shopping are increasingly merging and can hardly be separated from one another. Live shopping – i.e. shopping via live stream – has long been standard in China...
ROQQIO editorial staff | 09. February 2022
"Alexa, order me black socks." "Hey Siri, I need new kitchen towels." What initially sounded utopian has long since arrived in reality. Language assistants such as Siri, Cortana,...
Franz S. Alt | 13. April 2021
The smaller the footprint. the better. Many manufacturers and retailers are quickly pinched when it comes to real sustainability in the logistics chain. You are looking for...
ROQQIO editorial staff | 20. January 2021
The decision for software can sometimes be difficult, after all the investment should give your company a clear advantage and remain in use for a longer period of time. These 9...
ROQQIO editorial staff | 10. December 2020
While some companies have anchored sustainability in their DNA for decades, the big changes in the consumer goods industry are yet to come. Nevertheless: Sustainability is no...
Martin Öztürk | 18. November 2020
Martin Öztürk, Sales Consultant at ROQQIO and expert for complex backend processes, explains the challenges in omnichannel commerce and shows which solutions are available.
Martin Öztürk | 05. October 2020
Today's customer expects a smooth shopping experience across all touchpoints. In omnichannel commerce, numerous extremely complex processes have to be mapped in the backend and...
Ibrahim Mazari | 02. September 2020
The digital transformation of stationary retail is in full swing and digital signage is an essential part of an omnichannel approach. Why is that? Because before we get into the...
Jens Leucke | 25. February 2020
The hype surrounding omnichannel and multichannel in sales and customer support certainly hasn't passed you by, because these two terms are flooding blogs and magazines - and...
Martin Öztürk | 24. January 2020
Omnichannel commerce should be convenient and simple for end customers, but as a company you have to tame an octopus to ensure that: Lots of channels, touchpoints and processes...