The use of ROQQIO software at ROSE Bikes, the Bocholt specialist for customized bikes, now also extends to Switzerland. In the newly opened, first Swiss ROSE Bikes store, goods management and checkout are already running with ROQQIO goods management and ROQQIO POS.
ROSE Bikes develops all bikes, from racing bikes to trekking and mountain bikes to e-bikes and cyclocrossers at its company headquarters in Bocholt. The hand-assembled wheels are mainly ordered online and delivered worldwide. The online shop www.rosebikes.ch is already a household name among Swiss cycling enthusiasts, and ROSE is also expanding its stationary offering with ROSE Bikes Schweiz AG. The flagship store in Miles on Lake Zurich has now started. On 815 square meters, the sporty customer will find offers ranging from bike advice to test rides with one of more than 60 test bikes and from service repairs and the sale of accessories to the sale of parts and clothing.
evaluation and usability
The flow of goods, such as purchasing goods and repeat orders of items, is controlled via ROQQIO Retail. ROSE also uses the evaluation options for article and sales data via the data warehouse. Customers can pay at the ROQQIO POS omnichannel checkout, which is easy to use with clear symbols and just a few clicks. An important point for the employees of the flagship store, who quickly switch back and forth between workshop, projection room and checkout. In the next step, the stocks of the store should also be found in the online shop via ROQQIO's SaaS solution Commerce Cloud.
ROQQIO is part of ROSE-IT
In order to implement flexible IT solutions in the omnichannel and end customer business, ROSE Bikes GmbH from NRW had already decided last year in favor of the portfolio of e-commerce and stationary technology from ROQQIO Commerce Solutions. The background is the retailer's "online-first omnichannel orientation" and the associated need for a flexible IT solution in the multi-channel end customer business.
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