Martin Öztürk | 24. January 2020
Omnichannel management: How a central platform improves the interaction of your employees
Omnichannel commerce should be convenient and simple for end customers, but as a company you have to tame an octopus to ensure that: Lots of channels, touchpoints and processes that, like the many poor people, have to be coordinated in the company in such a way that everything runs smoothly. Ultimately, it is...
